Violence & Agression

  • This Practice considers aggressive behaviour to be any personal, abusive and aggressive comments, cursing and/or swearing, physical contact and aggressive gestures.
  • No abuse of staff is acceptable whether verbal or physical. All abuse will be reported to the Practice Manager who will keep a log of all incidents.
  • All physical abuse of any of our staff by our patients is reported to the police. The patient will then be removed immediately from our list.
  • Any physical abuse by a patient of another practice will be reported to the Police and by the Practice Manager and to the patient’s own practice. A request for action will be made in all cases.
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